PrivacyThis site is maintained by N.GeN Corporation (""N.GeN""). Protecting your privacy is important to N.GeN. By ensuring that you are aware of and understand this Online Privacy Statement, we can provide you with better service. Please take a moment to read the following statement to learn how we handle your personally identifiable information. This Statement may change from time to time, so please check back periodically.
1.Site covered by this statementThis Online Privacy Statement applies only to the collection and use of information collected online on this site. Other web sites that may be affiliated with N.GeN Corporation may have different privacy statements.
2.InformationWe may collect your personally identifiable information (""Personal Information"") when you use our web site. This information may include your name, mailing address, phone number, and e-mail address. When ordering a product or requesting service information, participating in certain promotional activities, completing surveys, and corresponding with us, we may ask for certain Personal Information. Personal Information is not collected on this web site unless you choose to provide it to us. If you are on a part of our web site that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting. We may also collect information that is provided to us by your browser. This may include the browser you used to come to our web site, the Uniform Resource Locator (""URL"") of the web site that you just visited before visiting our web site, which pages on our web site you visit, any search terms you entered, which URL you go to next, and your Internet Protocol (""IP"") address.
3.Use of your informationInformation is collected and used in various ways, including those below.
When you visit our site or click on advertisements or promotional areas on the site. This information is collected to help run our site more efficiently, to gather broad demographic information, to monitor the level of activity on our site, and to evaluate the effectiveness of advertising and promotion.
When you request technical support for your N.GeN products. This information is necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions.
[Online surveys and polling]
When you volunteer to complete surveys or participate in polls. We use this information to improve our products and services.
When you enter a contest or other promotion, we may ask you for information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mails, notify winners and make the winners' list publicly available in compliance with laws which may apply to such activities.
[Newsletters and promotional e-mails]
As a service to our customers, we may e-mail to you newsletters, promotional information and other information, using your Personal Information collected online. These e-mails will only be sent to you if you have agreed to receive them or if you have the right to opt out from further receiving them.
If you contact us, we may keep a record of your correspondence or comments, including any information therein. We use this information to help us provide better service.
4.Sharing your Personal InformationUnless we have your permission, we will share the Personal Information you provide online only with other N.GeN entities or with entities that provide services to N.GeN or are business partners of N.GeN, and only for legitimate purposes including those described herein. Personal Information we collect online is used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, for developing better products and services, to serve advertisements, contests, surveys and promotions, and to notify you of products or special offers that may be of interest to you. N.GeN (or part of it) or its related entitles could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that N.GeN would share some or all of your Personal Information to continue serving you and other users of our web site. Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to the appropriate authorities. We will disclose your Personal Information if required by law, upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement authorities any activities that we, in good faith, believe to be unlawful.
The information collected online permits us to analyze traffic patterns on our site. This can enable us over time to provide users with a better experience on our site by improving the content and making it easier to use.
Depending on the browser used, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it, and you can also set your browser to turn off cookies. However, if you do so, some areas of this site may not function properly, or you will be required to re-enter your Personal Information to use an area of this site.
We may also use web beacon technologies to better tailor the site to provide better customer service. A web beacon is a single pixel .GIF that allows a web site to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this web site. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don't want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.